Text C Spire

Text611

Want to check your account? Need help with your phone?

Text C Spire

IT'S THE EASIEST WAY TO GET QUICK ANSWERS.

How to use it

  • Open a new text message.
  • Enter the short code 611 for Wireless,
    622 for Business, or 1-855-Get100x for Home Services.
  • Type a question of no more than 160 characters.
  • Press SEND.

FREQUENTLY ASKED QUESTIONS

What is Text611?

Text611 is a free text-for-help service. Text your Wireless question to 611 or your Home Services question to 855Get100x and a C Spire crew member will text back the answer. If the answer is too long to text, we will call you or send you to the specific answers online.

Who can use Text611?

All C Spire customers

What do I need to use Text611?

A text messaging feature is required to use Text611. Text messaging is included in every C Spire plan. If your phone doesn't currently have the text messaging feature, contact us to upgrade your plan.

Is there a charge for sending or receiving Text611 messages?

There is no charge for using Text611.

When can I use Text611?

You can text us any time, day or night. Text611 crew members are available 24 hours a day, seven days a week, and the response time from a Text611 inquiry is often faster than what's available through traditional contact channels.